CASI strives to provide comprehensive technical support to guarantee the best possible performance out of your system. Excellent service starts by understanding the root of the customer’s problem, and CASI works diligently to understand all of the customer’s needs. Remote access through CASI’s SolidComm™ allows for engineers to personally monitor and troubleshoot issues. No matter where or when the issue arises, CASI can be there. Our warranty service includes a variety of supports for the customer. From spare parts, preventative maintenance, customer site visits, to extended warranty – we provide the support you need.
PLEASE SUBMIT THE FORM BELOW TO REQUEST A CALL FROM YOUR CUSTOMER SUPPORT SPECIALIST. FOR IMMEDIATE SERVICE OR TO PLACE A PARTS ORDER, PLEASE CALL 800-930-3788.