customer testimonial - USDA cotton & tobacco program

Customer Testimonial

USDA Cotton and Tobacco Program

Increased Productivity, Reduced Fatigue

“We are a cotton testing laboratory, and we need to move our samples all around the facility for various stages of testing. Previously, we transported about 15 cotton samples at a time in a large container. This process was very labor intensive for our employees, who had to remove the container from the conveyor, individually test each sample, and then replace the entire container after the testing was complete. It led to lower productivity and high levels of fatigue.

“However, with the CASI system, the amount of handling has significantly decreased. There is no longer a need for employees to remove the entire container full of samples. In the CASI system, we send a single sample directly to the employees at their workstation on a conveyor. They process samples one by one and send them back. The CASI system has eliminated the need to send large containers of samples by providing the flexibility to move samples one at a time rather than in large batches.”

 

Easy Installation Process

“The installation process went very well. There was good communication with CASI’s team the whole time. Since it was our first system like this, we had to make some adjustments along the way. Whenever we needed guidance, CASI was very responsive. They sent people to our site the next day. Overall, working with CASI has been a good experience for us.”

 

Great Communication from CASI

“Even to this day, CASI has kept up with us. They’ll call to ask how things are going, or if we need anything. CASI has maintained excellent communication with our office. CASI is a great company to work with. They have a lot of talented people on their team. They know what to do, and they do it well. They get the job done.”

– Steve Grantham, Assistant Director, Engineering
USDA Agricultural Marketing Service, Cotton and Tobacco Program