Integrator or Manufacturer… Which one is right for you?

If you’re thinking about adding intelligent automation to your order fulfillment system, one of the most important decisions you’ll need to make early on is choosing the right company for the job.

In the industrial automation industry, there are two types of companies that provide these solutions: integrators and manufacturers. Integrators combine various subsystems into one larger system, while manufacturers will design and build a customized solution to meet each of your requirements.


Ease of Implementation
Instead of designing each component from scratch, manufacturers are able to make modifications to their tried-and-true modular systems, using their expertise to design scalable solutions that will satisfy your current and future needs. Modular systems, by definition, allow for seamless integration, eliminating the need for additional programming and fabrication.

Integrators, on the other hand, source components from multiple manufacturers and combine them on the customer’s production floor. The mechanical and electrical integrations take place in the end-user’s facility, with no guarantee that they’ll be able to get the system up and running. This approach is both slow and costly; it takes much longer to integrate foreign components, which can lead to prolonged installations and longer downtimes.

Here at CASI, each system goes through a factory acceptance test, where it is assembled on our floor, and tested with your unique requirements and business rules in mind.


Quality Control
When working directly with a manufacturer, you’ll receive the highest quality machines, built and tested in-house. By having one company in charge of procurement, you can rest assured that the quality will be consistent throughout the whole system.

Additionally, manufacturers like CASI factory-test every component before shipment, guaranteeing that any kinks are ironed out before the system reaches your facility. To further put your mind at ease, we won’t ship out a system until it meets your expectations.

Best of all, with manufacturers, there’s no middleman. Simply call or email CASI, tell us what you need, and we’ll get it done—quickly, efficiently, and with minimal disruption to your operations.


After-Installation Support
Choosing a manufacturer over an integrator comes with long-term benefits, too. Troubleshooting your system is much easier with a manufacturer… they’re the ones who built it in the first place! And when it comes to finding replacement parts, you can trust that the manufacturer will be able to identify exactly what you need and get it to you as soon as possible.

When the time comes to expand your operation, a manufacturer will be able to build exactly what you need, keep it running, and make sure you’re achieving and exceeding your production goals.