OTT Code

888 • 554 • 7055

info@casiusa.com

CONTACT US

open positions

See all available positions here at CASI

build a Career at CASI

We are always looking for the best available talent that wants to grow with a growing company

Field Service Technician

POSITION SUMMARY

The Field Service Technician is responsible for providing on-site services to clients. This role involves diagnosing and resolving equipment issues, performing preventive maintenance, and ensuring the optimal functionality of technical systems. The Field Service Technician plays a crucial role in maintaining customer satisfaction by delivering timely and effective solutions, contributing to the overall success of service operations.

ESSENTIAL JOB FUNCTIONS

  1. Champion CASI’s Mission, Vision, and Core Values by demonstrating the behaviors that contribute to CASI’s success.
  2. Travel to client locations to install, troubleshoot, repair, and maintain technical systems and equipment.
  3. Execute routine inspections and preventive maintenance procedures to maximize equipment reliability.
  4. Diagnose complex technical issues and implement effective solutions.
  5. Perform equipment repairs and replacements, ensuring minimal downtime for clients.
  6. Establish and maintain positive relationships with clients, addressing their technical concerns and providing clear explanations of service procedures.
  7. Educate clients on equipment usage, maintenance, and best practices.
  8. Maintain accurate and detailed records of service activities, including service reports, equipment status, and parts used.
  9. Provide comprehensive documentation for troubleshooting procedures and resolutions.
  10. Collaborate with internal teams, including technical support, engineering, and sales, to ensure seamless communication and problem resolution.
  11. Provide feedback to improve product design and service processes.
  12. Respond to emergency service calls promptly and efficiently, ensuring timely resolution of critical issues.
  13. Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments.
  14. Ability to work and interact well with others.

OTHER JOB QUALIFICATIONS

  1. Provide training for junior team members.
  2. Serve as an escalation path for complex issues.

JOB QUALIFICATIONS

Education: Associate degree in related technical field is required. 

Experience: Minimum of 2 years of experience in material handling automation, equipment repair, general maintenance, customer service, or another related field, if degreed. Minimum of 4 years of experience in material handling automation, equipment repair, general maintenance, customer service, or another related field, if non-degreed.

Required Skills

  • Knowledge of electronics, networks, and industrial equipment.
  • Ability to read electrical/mechanical drawings.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to work in a fast-paced environment.
  • Knowledge of electricity/electronics, LAN/WAN networks, Servers, +24VDC, and industrial equipment.
  • Reading repair manuals and consulting with other professionals.

Preferred Skills

  • Forklift certified.
  • Low voltage experience.
  • Familiar with Programmable Logic Controller (PLC) programs and logic.

SPECIAL DEMANDS

  1. Requires regular, extensive travel.
  2. May require occasional weekend and evening work hours.
  3. Bending, twisting, crawling, squatting, climbing, and fitting into tight spaces.
APPLY

Senior Controls Engineer

POSITION SUMMARY

The Senior Controls Engineer leads the design, development, and integration of complex control systems. This role provides technical leadership across multiple projects, mentors junior engineers, and ensures that advanced control solutions meet safety, performance, and reliability standards. Engagement across departments and direct interaction with customers is essential to achieving CASI’s goals.

ESSENTIAL JOB FUNCTIONS

  • Champion CASI’s Mission, Vision, and Core Values by demonstrating the behaviors that contribute to CASI’s success.
  • Lead advanced design, development, and integration of control systems, including PLC, HMI, motion, and safety systems.
  • Troubleshoot complex system issues, perform root cause analysis, and implement corrective actions.
  • Define system architecture and ensure compliance with standards and best practices.
  • Identify inefficiencies in control system development processes and propose and implement improvements for enhanced productivity and quality.
  • Provide mentorship, technical reviews, and guidance for junior and mid-level engineers.
  • Collaborate with cross-department stakeholders to define project scopes, budgets, and timelines.
  • Interact professionally with customers, ensuring CASI is represented effectively and positively.
  • Oversee multiple projects simultaneously, ensuring alignment with company goals, deadlines, and budgets.
  • Work closely with multidisciplinary teams to ensure seamless integration of control systems into products.
  • Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments.
  • Strong collaborative and communication abilities.

JOB QUALIFICATIONS

Education: Bachelor’s degree in engineering or related field. Controls engineering is preferred.

Experience: Minimum of 5 years of applicable engineering experience or equivalent, preferably in a manufacturing environment.

Required Skills

  • Intermediate Microsoft Office skills.
  • Advanced PLC programming skills (Ladder, Structured Text); experience with WAGO and CoDeSys is preferred.
  • Proficiency in HMI/SCADA development and integration with PLCs.
  • Knowledge of motion control systems, servo drives, and VFDs.
  • Strong understanding of industrial safety devices and safety PLCs (E-stops, light curtains, safety relays, door interlocks).
  • Experience with communication protocols such as EtherNet/IP, Modbus TCP, Profinet, MQTT, and OPC UA.
  • Knowledge of machine vision systems and barcode reader integration.
  • Experience or exposure to industrial robotics and/or collaborative robots (cobots) such as UR, Fanuc, ABB, KUKA, or other comparable platforms.
  • Knowledge of ACAD Electrical.
  • Ability to read equipment wiring schematics and create input/output lists from schematics.
  • Good written and oral communication skills.
  • Excellent organizational skills.
  • Strong attention to detail.
  • Ability to develop plans, make timely decisions, and set priorities with sense of urgency.
  • Proven leadership, strategic planning, and junior development.
  • Familiarity with UL508A, NFPA 79, NEC, and IEC codes and standards.

Preferred Skills

  • Extensive experience in control system design and project leadership, including the development of structured code libraries and reusable templates.
  • Experience with large-scale automation projects (warehouse, conveyor, or material handling).
  • Extensive knowledge of best safety practices for handling various voltages/currents.

SPECIAL DEMANDS

  • Ability to walk, stand, and squat to examine and troubleshoot equipment.
  • Ability to handle basic hand tools and diagnostic equipment.
  • Willing to travel. (Up to 10%).
APPLY